The longer you leave the parcel unclaimed, the higher the risk of your parcel getting lost or missing. We expect our customers to follow this matter very precisely with extra attention and extreme caution. To avoid this problem, we provide the tracking information to all of our customers so that they can track the progress of their parcels' delivery on daily basis. The issue is that your domestic courier (not the sending courier) keep holding the parcels in their sorting facility sometimes for a long time without bothering to contact the customers about the parcels. There is a known issue with the local post office services in your countries. Important note to our customers in the following countries: Argentina, Brazil, Chile, Russia, Eastern European countries (not part of EU), Majority of Africa and Two-Thirds of Asia, Carribean and Oceania, and pretty much any other country/region that we might use non-common couriers as the main couriers for sending the parcels to you. Please don't report our items for policy violations, not only this is void, but it will complicate things up and it will force us to contact you by email or through the support of eBay to defeat your illegitimate claim, which is a waste of time since we can directly show you our legal rights without involving a third party between us. If in doubt, please contact us in private and we will provide you with all the information that you need to prove our statement to you. We had some VeRO disputes in the past, but that was before we obtain the wholesale agreement with the suppliers who are authorised by you already, and before we register ourselves here as a business seller. All of the fragrances that we are selling are meeting this description, and none of them is used, open, a tester or marketed as not for sale unless when specified otherwise. Note: This is a message to all Copyright Owners of the designer fragrances/brands we are selling, as far as the international law goes, the distance selling regulations act clearly state that any branded designer fragrance is permitted to be sold online on eBay to the eligible markets as long as the items are New, unboxed, unopened, sealed, and come in their original retail packaging.
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